In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, it is stated:
Who is responsible for the processing of your data?
You can contact us in any way to communicate with us.
Grupo Activasur SL was registered in the Mercantile Registry of Granada on 14/7/2020 in volume 1660, book 0, folio 121, section 9, page GR51423.
No shipping is done. Our products are experiences. You will receive a supporting document confirming your reservation.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and access your account or profile, you will be informed of any changes.
We may process your IP, what operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with information in the contact form, you will identify yourself so that we can contact you, if necessary.
Respond to your queries, requests or petitions.
Manage the requested service, respond to your request, or process your petition.
Information by electronic means, relating to your request.
Commercial or event information by electronic means, provided that there is express authorization.
Conduct analysis and improvements to the Web, our products and services.
Improve our business strategy.
Acceptance and consent of the interested party: In those cases where, in order to make a request, it is necessary to fill out a form and click on the send button, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms have the symbol * in mandatory data. If you do not fill in these fields, or do not check the checkbox to accept the privacy policy, the information will not be sent. It usually has the following formula: “□ I am over 14 years old and I have read and accept the Privacy and Data Protection Policy.”
Budget preparation and monitoring through communications between both parties.
Information by electronic means, relating to your request.
Commercial or event information by electronic means, provided that there is express authorization.
Manage the administrative, communications and logistics services performed by the Controller.
Billing and declaration of appropriate taxes.
Carry out the corresponding transactions.
Control and recovery management.
Respond to your queries, requests or petitions.
Manage the requested service, respond to your request, or process your petition.
Engage with you and create a community of followers.
What is the legitimacy for the processing of your data?
Acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:
The purpose of this "Privacy and Data Protection Policy" is to disclose the General Conditions that govern the collection and processing of personal data through the domain WWW.ACTIVASUR.COM.
GRUPO ACTIVASUR SL is the owner of this domain and has published this website to facilitate potential visitors' access to information regarding its solutions and services. The information displayed on the website is freely available to users who access the website privately and individually, at no cost. The commercialization of the right of access is expressly prohibited.
Any copying or reproduction of the information published in whole or in part through any electronic medium (web pages, databases or electronic publications) that allows the rebroadcasting of any information published on this website to multiple users without the prior written consent of the owner is expressly prohibited.
GRUPO ACTIVASUR SL obtains personal data directly from the interested party through the following channels:
The data that GRUPO ACTIVASUR SL collects through different channels (website, email, electronic forms or forms and paper documents) within its activity, are processed for the following purposes:
GRUPO ACTIVASUR SL makes every effort to ensure that the information published on its website is accurate and up-to-date. However, GRUPO ACTIVASUR SL is not responsible for the consequences of reading it.
GRUPO ACTIVASUR SL takes all appropriate measures to protect against unauthorized access to or alteration, disclosure or destruction of information. This includes internal reviews of our information collection, storage and processing practices, as well as physical and logical security measures to protect against unauthorized access to the systems in which the information is stored.
All our staff have signed a confidentiality agreement and are aware of the data protection policy. In the case of third parties who, in compliance with a service, may have access to files containing personal data under the responsibility of GRUPO ACTIVASUR SL, said service will be regulated in accordance with the General Data Protection Regulation EU 2016/679 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantees of digital rights.
No, as a general rule we only process the data provided to us by the owners. If you provide us with data from third parties, you must first inform and request the consent of said persons, otherwise you exempt us from any liability for failure to comply with this requirement.
We do not process data of minors under 14 years of age. Therefore, users must refrain from providing such data if they are not of that age or, where applicable, from providing data of third parties who are not of that age. GRUPO ACTIVASUR SL is exempt from any liability for failure to comply with this provision.
They will only be used to manage your request, if it is one of the means of contact that you have provided us.
If we carry out commercial communications, they will have been previously and expressly authorized by you.
In accordance with the LSSSI, you may unsubscribe from any of the subscription services and express your opposition to receiving advertising information by sending an email from the account you wish to unsubscribe from with the word "UNSUBSCRIBE" in the subject line to the following address: INFO@ACTIVASUR.COM.
Your data will be kept under strict security measures that guarantee the confidentiality and security of the same. Likewise, they will only be transferred to the following entities and for the following purposes:
To give some examples of the services provided to us and which may involve the processing of your personal data on behalf of GRUPO ACTIVASUR SL, we can mention, by way of example and not limitation: multidisciplinary professional services, legal advice, technological services, computer services, messaging and delivery, maintenance, security and surveillance, advertising and marketing, call center, etc.
Any international transfer of data when using American applications will be subject to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.
If you change any of your information, please let us know so we can keep it up to date.
When you exercise your rights to deletion, opposition, limitation or withdraw your consent, GRUPO ACTIVASUR SL will stop processing your data, except for compelling legitimate reasons or the exercise or defense of possible claims.
You may exercise all of these rights by contacting us at the following addresses:
We have forms for exercising your rights. Please ask us for them by email or, if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
Always remember that when you exercise any of the rights we have explained to you, these forms must be signed electronically or accompanied by a photocopy of your ID, so that we can verify your identity.
If you are represented by someone, you must attach a copy of their ID, or have them sign it with their electronic signature.
The forms can be submitted in person, sent by letter or by email to the address of the Controller referenced above.
Likewise, if you are not satisfied with how we have addressed your rights, you may file a complaint with the Spanish Data Protection Agency through the website www.aepd.es.
It depends on the law, but at most within one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Personal data will be retained as long as you remain connected to us.
Once you are disconnected, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may request them in accordance with the statute of limitations for legal actions.
The data processed will be kept until the legal deadlines mentioned above expire, if there is a legal obligation to maintain them, or if there is no such legal deadline, until the interested party requests their deletion or revokes the consent granted.
We will keep all information and communications relating to customers or the provision of our service for the duration of the warranties or responsibilities of our products or services, in order to address possible claims.
Access and/or use of this portal owned by GRUPO ACTIVASUR SL confers the status of USER, who accepts, from said access and/or use, the General Conditions reflected here. The aforementioned Conditions will be applicable independently of the General Contract Conditions that may be mandatory.
WWW.ACTIVASUR.COM provides access to a multitude of information, services, programs or data (hereinafter, "the contents") on the Internet belonging to GRUPO ACTIVASUR SL or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that may be necessary to access certain services or contents. In said registration, the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which he/she will be responsible, committing to make diligent and confidential use of it. The USER undertakes to make appropriate use of the contents and services that GRUPO ACTIVASUR SL may offer through its portal and, by way of example but not limited to, not to use them to (i) engage in illicit, illegal activities or activities contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, in support of terrorism or in violation of human rights; (iii) cause damage to the physical and logical systems of GRUPO ACTIVASUR SL, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that may cause the aforementioned damage; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. GRUPO ACTIVASUR SL reserves the right to remove any comments and contributions that violate respect for human dignity, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, public order or security or that, in its opinion, are not suitable for publication. In any case, GRUPO ACTIVASUR SL will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
GRUPO ACTIVASUR SL, by itself or as an assignee, is the owner of all intellectual and industrial property rights of its website, as well as the elements contained therein (for example, images, sound, audio, video, software or texts; brands or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by GRUPO ACTIVASUR SL or its licensors. All rights reserved. Pursuant to the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorisation of GRUPO ACTIVASUR SL, is expressly prohibited. The USER undertakes to respect the Intellectual and Industrial Property rights owned by GRUPO ACTIVASUR SL. You may view the elements of the portal and even print, copy and store them on your computer's hard drive or any other physical medium, provided that this is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system installed on the pages of GRUPO ACTIVASUR SL.
The website servers can automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain purely statistical measurements that allow knowing the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc.
GRUPO ACTIVASUR SL shall not be liable, under any circumstances, for damages of any kind that may be caused by, for example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all necessary technological measures to prevent it.
GRUPO ACTIVASUR SL reserves the right to make any changes it deems appropriate to its portal without prior notice, and may change, delete or add content and services provided through it, as well as the way in which they are presented or located on its portal.
In the event that WWW.ACTIVASUR.COM contains links or hyperlinks to other Internet sites, GRUPO ACTIVASUR SL will not exercise any type of control over said sites and content. In no case will GRUPO ACTIVASUR SL assume any responsibility for the content of any link belonging to an external website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, truthfulness, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
GRUPO ACTIVASUR SL reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these General Conditions of Use.
GRUPO ACTIVASUR SL will pursue non-compliance with these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may be applicable by law.
GRUPO ACTIVASUR SL may modify the conditions set out here at any time, and these will be duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will remain in force until they are modified by others that are duly published.
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user/client accepts that the provider obtains data for the purposes of the corresponding authentication of the access controls.
Any contracting process or process that involves the introduction of personal data will always be transmitted using a secure communication protocol (Https://,…), so that no third party has access to the information transmitted electronically.
Applicable legislation and jurisdiction
The relationship between GRUPO ACTIVASUR SL and the USER shall be governed by current Spanish regulations and any dispute shall be submitted to the corresponding Courts and Tribunals.
Date of last modification/update of this legal notice: 01/28/2021
For any queries, you can contact GRUPO ACTIVASUR SL at the email address INFO@ACTIVASUR.COM.